Get IT support

Find the right support for your IT needs – whether it's troubleshooting, accessing tools or contacting our team.

Get help fast

For specific systems

See our guides for answers to common issues.

• Learn.UQ (Blackboard) Student Guides
• mySI-net help and support
• Turnitin Student Guide 

For audiovisual systems

Teaching space AV issues?

• View AV user guides
• Request AV support.

For common tasks and issues

Browse solutions for common IT issues:

• Email
• Logging in to UQ account
• Printers on campus
• Adobe software
• Free software for students
• Wifi

Explore more IT support topics

Can’t find the answer? Request IT support

Support status

View the status of submitted requests in your my.UQ dashboard.

Current IT service and systems status

Check which systems are working and how long it might take before they're running smoothly again.

• IT service and systems update