We provide wifi on campus for all students and staff. To connect to wifi on your computer or mobile device, follow the instructions for the operating system you use.

Students and staff have a choice of two wifi networks:

  • UQ Wifi is the primary wireless network for students and staff at all campuses
  • Eduroam is a wifi network available at participating universities and institutions, including UQ.

UQ has one of the largest university wifi networks in Australia, but signal strength can be affected by where you are on campus. Certain building materials, internal walls and your distance from a router can weaken your wifi connection.

Select your operating system:

Windows 10

Step 1: Select a wifi network

  1. Select Network  in the taskbar at the bottom right of your screen.
  2. Choose the network you want to connect to. If you're connecting to UQ Wifi or Eduroam, make sure ‘Connect automatically’ is ticked.
  3. Connect.

View an image of the Network icon in the taskbar

Step 2: Enter your username and password

UQ Wifi

Enter your UQ account username and password. If you're a:

  • student, your username starts with an ‘s
  • staff member, your username starts with ‘uq’ (e.g. uqjblog3).
Eduroam

Use a modified version of your UQ account username with your usual UQ account password to connect to Eduroam.

Enter your:

  • UQ account username in the format username@uq.edu.au. For example, s1234567@uq.edu.au for students or uqjblog3@uq.edu.au for staff
  • UQ account password.

If you're a visiting student or staff member from another university, use the same Eduroam login details as you normally use at your own institution. For example, QUT students should use username@qut.edu.au.

Step 3: Accept the certificate

When you connect for the first time, you may be asked to verify a certificate. This will be named:

  • 'uq.edu.au' if you’re connecting to UQ Wifi
  • 'eduroam.uq.edu.au' if you’re connecting to Eduroam.

Continue to accept the certificate.

The network you're connected to should then show as 'Connected'.

Windows 7

Step 1: Select a wifi network

  1. Select Wireless Network Connections in the taskbar at the bottom right of your screen
  2. Choose the network you want to connect to.
  3. Connect.

View an image of the Wireless Network Connections icon in the taskbar

Step 2: Enter your username and password

UQ Wifi

Enter your UQ account username and password. If you're a:

  • student, your username starts with an ‘s
  • staff member, your username starts with ‘uq’ (e.g. uqjblog3).
Eduroam

Use a modified version of your UQ account username with your usual UQ account password to connect to Eduroam.

Enter your:

  • UQ account username in the format username@uq.edu.au. For example, s1234567@uq.edu.au for students or uqjblog3@uq.edu.au for staff
  • UQ account password.

If you're a visiting student or staff member from another university, use the same Eduroam login details as you normally use at your own institution. For example, QUT students should use username@qut.edu.au.

Step 3: Wait for confirmation

The network you're connected to should then show as 'Connected'.

This process can take some time, and it's not unusual to see the message 'This is taking longer than expected' while it connects.

If you are sent back to the login screen, it's likely you have entered the wrong username or password.

Select your operating system:

iOS for iPhone and iPad

These instructions are for iOS 12.1. You can read the steps below or watch a video guide:

Watch: Connecting to the UQ Wifi network on iOS

Watch: Connecting to the eduroam network on iOS

If you’re using an earlier or later version of iOS, you should be able to use these instructions, but some details may be different.

Step 1: Select a wifi network

Launch 'Settings' and then go to 'Wi-Fi' and select the network you want to connect to.

Step 2: Enter your username and password

UQ Wifi

Enter your UQ account username and password. If you're a:

  • student, your username starts with an ‘s
  • staff member, your username starts with ‘uq’ (e.g. uqjblog3).
Eduroam

Use a modified version of your UQ account username with your usual UQ account password to connect to Eduroam.

Enter your:

  • UQ account username in the format username@uq.edu.au. For example, s1234567@uq.edu.au for students or uqjblog3@uq.edu.au for staff
  • UQ account password.

If you're a visiting student or staff member from another university, use the same Eduroam login details as you normally use at your own institution. For example, QUT students should use username@qut.edu.au.

Step 3: Accept the certificate

When you connect for the first time, you’ll be asked to verify a certificate. This will be named:

  • 'uq.edu.au' if you’re connecting to UQ Wifi
  • 'eduroam.uq.edu.au' if you’re connecting to Eduroam.

Trust the certificate. You’ll be returned to the network selection screen. Once the icon stops spinning you’re connected to wifi.

You can confirm you’re connected by going to your wifi settings. You should see a tick beside the network you’re connected to.

macOS

These instructions are for macOS Mojave 10.14. If you’re using an earlier or later version of macOS, you should still be able to use these instructions, but some details may be different.

Step 1: Select a wifi network

  1. Select Wi-Fi in the menu bar at the top right of your screen. Make sure Wi-Fi is turned on.
  2. Choose the network you want to connect to.

View an image of Wi-Fi in the menu bar

Step 2: Enter your username and password

UQ Wifi

Enter your UQ account username and password. If you're a:

  • student, your username starts with an ‘s
  • staff member, your username starts with ‘uq’ (e.g. uqjblog3).
Eduroam

Use a modified version of your UQ account username with your usual UQ account password to connect to Eduroam.

Enter your:

  • UQ account username in the format username@uq.edu.au. For example, s1234567@uq.edu.au for students or uqjblog3@uq.edu.au for staff
  • UQ account password.

If you're a visiting student or staff member from another university, use the same Eduroam login details as you normally use at your own institution. For example, QUT students should use username@qut.edu.au.

Step 3: Accept the certificate

When you connect for the first time, you may be asked to verify a certificate. This will be named:

  • 'uq.edu.au' if you’re connecting to UQ Wifi
  • 'eduroam.uq.edu.au' if you’re connecting to eduroam.

To accept the certificate:

  1. Select 'Continue'.
  2. Enter your computer’s password (not your UQ account password) to update your Certificate Trust Settings.

You can confirm you’re connected by selecting Wi-Fi in the menu bar again. You should see a tick beside the network you’re connected to.

These are general instructions for Android. You can read the steps below or watch a video guide:

Watch: Connecting to the UQ Wifi network on Android

Watch: Connecting to the Eduroam network on Android

Steps may be slightly different on your screen, depending on the version of Android you are using and your device.

Step 1: Select a wifi network

Go to your wifi settings and select the network you want to connect to.

Step 2: Enter your username and password

UQ Wifi

Enter your UQ account username and password. If you're a:

  • student, your username starts with an ‘s
  • staff member, your username starts with ‘uq’ (e.g. uqjblog3).

Eduroam

Use a modified version of your UQ account username with your usual UQ account password to connect to Eduroam.

Enter your:

  • UQ account username in the format username@uq.edu.au. For example, s1234567@uq.edu.au for students or uqjblog3@uq.edu.au for staff
  • UQ account password.

If you're a visiting student or staff member from another university, use the same Eduroam login details as you normally use at your own institution. For example, QUT students should use username@qut.edu.au.

Step 3: Check additional settings

If you're using Android 7 (Nougat), you also have to accept the certificate and type in the domain. Check your settings match these:

  • CA certificate: Use system certificates
  • Domain: uq.edu.au

View an image of the required settings for Android 7

For some Chinese phones (e.g. Huawei), you may need to select a different authentication setting:

  • Phase 2 authentication: MSCHAPSV2

Wifi coverage maps

Check the outdoor wifi coverage maps for guidance on where wifi is available:

These maps show coverage for the UQ Wifi, Eduroam and UQ Visitor networks.

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