HECS-HELP
6. Accessing invoices and notices
You can access your invoices and notices via mySI-net.
Invoices will be available:
- Semester 1 – mid-January
- Semester 2 – mid-June
- Summer Semester – early November.
View your invoices on mySI-net
Log in to mySI-net then go to ‘Financials’.
If you change your enrolment, allow 24 hours for an updated invoice to appear.
Please save a copy of the invoice for your records before paying.
View your FEE-HELP Commonwealth Assistance Notice
A Commonwealth Assistance Notice (CAN) will be available on mySI-net about two weeks after the relevant Census Date. You’ll receive an email to your student account when it is available.
The notice will show:
- your enrolled program and courses
- the tuition fee you were charged for each course
- any upfront payments you made
- your total FEE-HELP debt for the semester or teaching period.
You have 14 days from the date of the notice to advise us of any errors regarding your FEE-HELP loan. If you think any information on your notice is incorrect, immediately contact Student Fees:
- Email: fees@uq.edu.au
- Phone: (07) 3365 2328.
Contact
If you have any questions about fees or payments, contact a Student Administration or submit a question to UQ Answers.