HECS-HELP

Online invoices are available via 'Financials' in mySI-net from:

• Semester 1: mid-January
• Semester 2: mid-June
• Summer Semester: early November.

If you change your enrolment, please wait 24 hours for an updated invoice to appear.

Please save a copy of the invoice for your records before making a payment.

HECS-HELP Commonwealth Assistance Notice

A Commonwealth Assistance Notice (CAN) is available in mySI-net about two weeks after the relevant Census Date.

You will receive an email to your student account when the CAN is available.

The CAN will set out:

• your enrolled program and courses
• the student contribution amount charged for each course
• any upfront payments you have made, and
• your HECS-HELP debt for the semester (or enrolment period).

You have 14 days from the date of the CAN to advise us of any errors.

If you think any information on your CAN is incorrect, please immediately contact Student Fees:

• Online: UQ Answers, or
• Phone: (07) 3365 2328.