This page is for existing UQ students who need to replace their student ID. If you're a new UQ student and you haven't yet picked up your first ID card, please see information on Starting at UQ

Overview

If your student ID card has been lost, stolen or destroyed – or if it contains incorrect information – you can apply for a replacement.

There is a $20 fee for replacing a student ID card, except when:

  • your card has been stolen (and you have a police report),
  • your graduation semester has changed,
  • you have changed programs,
  • the University made a mistake when issuing your card, or
  • you have changed your name.

You will have to pay the $20 fee if you are applying because:

  • you made a mistake when entering your mySI-net enrolment information,
  • you want to update your photo, or
  • your card has been lost, damaged or destroyed.

Apply online

Use the online Student ID Card Replacement form if your ID card has been:

  • lost,
  • damaged, or
  • destroyed.

After you complete the online form, you can collect your replacement ID from either the:

Apply in person or by post

Complete a Request for Replacement ID form (PDF, 229KB) if:

  • your ID card has been stolen (and you have a police report),
  • your graduation semester has changed,
  • you have changed your name,
  • you are an external student, or
  • other reasons.

Stolen ID cards

Bring your completed form to a Student Centre with a copy of your police report.

Change of graduation semester

Please bring your completed form to the:

Change of name

Bring your completed form to a Student Centre with official evidence of your name change.

Alternately, you can post your form and evidence of your name change to:

Student Centre
Level 1, J.D. Story Building
University of Queensland 4072

External students

Mail your completed form and $20 payment to:

P.F. Assist
Ground Floor, Prentice Building
The University of Queensland 4072

Payments should be made using cheque or money order, payable to P.F. Assist.

Please ensure you include a return mailing address, so the replacement card can be posted to you.

Other reasons

If your student ID card needs replacing for any other reason, bring your completed form to the:

You will need to pay $20 to have your card reissued.

Depending on the reason for the reissue, you may also need to surrender your old student ID card.

Contact

If you have any questions about replacing your student ID Card, please contact P.F. Assist: