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Installing Zoom

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Zoom allows you to communicate via video, audio and instant messaging, as well as share live screens or presentations.

All staff and students have access to Zoom, which can be installed on both Windows and Mac systems.

UQ staff should not use electronic devices to make video or audio recordings of work-related meetings, discussions or other private conversations without approval. For more information, refer to the guidance note (PDF) (staff login required), which supplements UQ's Privacy Management Policy.

Installing Zoom on a desktop

To set up Zoom for the first time on a computer:

Step 1: Download and install Zoom

To install Zoom on a UQ computer, follow the self-install instructions.

To install Zoom on a personal computer:

  1. Visit the UQ Zoom download centre.
  2. Choose ‘Download’ under ‘Zoom Workplace for Windows’ to download the Zoom installer. Save the file and run the installer.
  3. Zoom should open automatically once the installation is complete. If not, you can start it from the ‘All Programs’ menu on a PC, or the ‘Applications’ folder on a Mac.

Step 2: Sign in to Zoom

  1. Select ‘Sign In’.
  2. Select ‘Sign In with SSO’.

    Zoom login screen with the SSO option highlighted.
     
  3. Under ‘Enter your company domain’, enter uqz and select ‘Continue’. If the 'Continue' button is not active, click 'Manually enter domain', enter uqz as the company domain, then select 'Continue'.
  4. Enter your UQ username and password, then select ‘Login’.

Step 3: Test your audio and video settings

  1. Select ‘Settings’ at the top-right of the Zoom home menu.
  2. Select the ‘Audio’ tab in the Settings window.
  3. Choose the correct speaker from the top drop-down menu, then select ‘Test Speaker’ to check that your sound is working correctly.
  4. Choose the correct microphone from the second drop-down menu, then select ‘Test Mic’ to check that your microphone is working correctly.
  5. Select the ‘Video’ tab, select the correct camera from the drop-down menu, and close the Settings window.

Step 4: Set the location for storing video recordings

  1. Select ‘Settings’ at the top-right of the Zoom home menu.
  2. Select the Recording’ tab in the Settings window.
  3. Your video files will be stored in the folder named n the text field under ‘Store my recordings at’. If you’d prefer another location, select ‘Change’, locate or create your new folder, then select ‘OK’.
  4. If you would like to choose where to store each video file as they’re created, tick ‘Choose a location for recorded files when meeting ends’.
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Installing Zoom on a mobile device

  1. Download and install the ‘Zoom Cloud Meetings’ app for Apple or Android.
  2. Open the app.
  3. Select ‘Sign In’.
  4. Select ‘SSO’ under ‘OR, SIGN IN WITH’.
  5. Enter uqz as the ‘companydomain’ and select ‘Continue’.
  6. Log in with your UQ username and password.
  7. Your Zoom app should now be ready to connect to or host a Zoom meeting.
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Installing Zoom plugin for Outlook

Windows

If you're using a UQ computer, you can self-install the 'Zoom Outlook Plugin'.

If you're using a personal computer:

  1. Visit the UQ Zoom download centre.
  2. Choose ‘Download’ under ‘Zoom Plugin for Microsoft Outlook’. Save the file and run the installer.

Please make sure that Microsoft Outlook is not running on your computer before attempting to install the Zoom Outlook Plugin.

macOS

If you're using a UQ computer, you can self-install the 'Zoom Outlook Plugin'.

If you're using a personal computer:

  1. Open Outlook.
  2. On the 'Home' tab, select 'Get Add-ins'.
  3. In the search field, type 'zoom', then select 'Zoom for Outlook'.
  4. Click 'Add'.
  5. Close the add-ins window once installed.
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