Self-installing software on UQ computers
In some cases, UQ students and staff can install software on UQ-owned computers.
The first thing you have to do is find out if the software can be self-installed, or if you need to contact your local IT support team or submit an IT request for installation help.
If the software can be self-installed, follow the instructions for your operating system.
These instructions are for Windows 11. If you’re using a different version of Windows, you should be able to use these instructions, but some details may be different.
Before you download any software, remember that you may need to wait some time for the software to be installed.
Using Company Portal
Company Portal is a replacement for Software Centre on UQ-managed Windows PCs. It provides access to self-install additional software and displays the name of your device along with any other devices you've been associated with.
You need to sign in to Company Portal before you can install any software. To sign in:
- Click the Start menu and type 'company portal' into the search.
- Open the Company Portal application.
- On the Microsoft sign in screen, enter your UQ username followed by '@uq.edu.au'. For example, uqjblog3@uq.edu.au. Click 'Next'.
- On the UQ Authenticate screen, log in with your UQ username and password.
- Ensure 'Allow my organisation to manage my device' is ticked, then click 'Yes, all apps'.
- Click 'Done'.
Installing software
To install software, follow the steps below:
- Open the 'Start' menu, then type 'company portal' into the search box.
- Click 'Company Portal' when it appears.
- Within 'Company Portal', search for the name of the software you want to install.
- Click the name of the software you want to install, then click the 'Install' button
- If you are prompted to close running applications, please do so to ensure the installation succeeds.
Uninstall software
To uninstall software that you have self-installed:
- Open the 'Company Portal' application via the Start menu.
- Viwsit the 'Downlads & Updates' section.
- Select the application you want to uninstall.
- Click the 'Uninstall' button option.
These instructions are for macOS. They won't work on iOS for iPhone or iPadOS for iPad.
- On the dock, select 'Self Service'.
Alternatively:
- Press 'command' and then the spacebar to open 'Spotlight'.
- Type ‘self service’ into the search box and open 'Self Service' when it appears.
- Search or browse for the software you want to install.
- Click ‘Install’ on the software you want to install.
- Once the progress bar disappears, your software has been installed.
Uninstall software
To uninstall software you have self-installed:
- Go to Self Service.
- Select ‘Uninstallers’ from the side menu.
- Click ‘Uninstall’ for the software you want to remove.