In some cases, UQ students and staff can install software on UQ-owned computers.

The first thing you have to do is find out if the software can be self-installed, or if you need to contact your local IT support team or submit an IT request for installation help.

If the software can be self-installed, follow the instructions for your operating system.

These instructions are for Windows 11. If you’re using a different version of Windows, you should be able to use these instructions, but some details may be different.

Before you download any software, remember that you may need to wait some time for the software to be installed.

To install software, read the steps below:

  1. Open the 'Start' menu, then type 'software center' into the search box.
  2. Click 'Software Center' when it appears.
  3. Within Software Center, search for the name of the software you want to install.
  4. Click the name of the software you want to install, then click the 'Install' button
  5. Make sure programs are closed and all your work is saved.
  6. Log off if the computer asks you to and let the installation run.

Uninstall software

To uninstall software you have self-installed:

  1. Go to the Software Center.
  2. Select 'Installation status' from the side menu.
  3. Find and select the software you want to remove.
  4. Click the 'Uninstall' button.

These instructions are for macOS. They won't work on iOS for iPhone or iPadOS for iPad.

  1. On the dock, select 'Self Service'.
    the dock on a mac showing the self service app

Alternatively:

  • Press 'command' and then the spacebar to open 'Spotlight'.
  • Type ‘self service’ into the search box and open 'Self Service' when it appears.
  1. Search or browse for the software you want to install.
  2. Click ‘Install’ on the software you want to install.
  3. Once the progress bar disappears, your software has been installed.

Uninstall software

To uninstall software you have self-installed:

  1. Go to Self Service.
  2. Select ‘Uninstallers’ from the side menu.
  3. Click ‘Uninstall’ for the software you want to remove.

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