International student airport welcome and shuttle service
If you're an international student commencing at UQ, our welcome crew and airport shuttle can help to make sure you have a smooth arrival.
Find our welcome crew
Our welcome crew will be at the airport between 7am to 8pm from 2 February to 23 February, 2025.
If you arrive at the airport between those days and times, contact the welcome crew if you have any questions.
Request an airport pickup
Airport pickups will be offered 24/7 between 2 February to 23 February, 2025.
You can request an airport pickup using our online form.
When you request a pickup, you'll be asked to provide your:
- full name
- student number
- flight details.
You should make your request at least 3 days before your intended arrival date.
The transport company charges an additional fee for any family or non-commencing students who are travelling with you.
Travelling outside these times
If you arrive in Brisbane outside the UQ shuttle operating days or times, you must make your own way to your accommodation. There are several different ways to travel from the airport, such as:
- Taxi
- Rideshare (Uber, Didi, Ola and Sheba)
- Airtrain
- Con-x-ion shuttle bus.
Check out the Brisbane Airport Transport Options webpage for more information. Other useful resources include the Brisbane Airport International Arrival Guide and the Translink website (for public transport).
Getting to Gatton
If you arrive in Brisbane outside of the UQ airport pick up service operating days or times we strongly recommend you make short-term accommodation arrangements in Brisbane, and plan your trip to Gatton during the day on Monday to Friday. Travel to Gatton via cab, rideshares (Uber, Didi etc) can cost AUD $300-400.
You can catch the free UQ Intercampus bus from the St Lucia campus – Chancellors Place, to the Gatton campus (runs four times per day Monday to Friday only). You must book a seat at least one (1) business day before your journey, using your UQ Student ID number as reference. Please refer to the current UQ Intercampus Bus Timetable when planning your journey (refer to the West Bound, St Lucia to Gatton service when travelling to Gatton).
Gatton Halls of Residence - Compulsory Halls Check-in Day will be 9.00am to 11.30am, 18 February, 2025. More information will be sent with an offer of accommodation.
Early and late arrivals requests for Gatton
Only for special circumstances or if travelling arrangements do not permit you to arrive during the allocated check-in time above, you must apply for an alternative check-in time via email to gattonhalls@uqres.com. This must be done 5 working days in advance and confirmed via a reply email to you from the Halls of Residence Office. Your room will not be available before 8.30am, 14 February, 2025. If you arrive before then, you will be responsible for your own accommodation elsewhere.
Gatton Halls - check in date for Semester 1 is 14 February onwards. If you are arriving before 14 February please contact Halls for temporary accommodation options.