UQ provides transportation from Brisbane domestic or international airport for new international students.


The airport pick-up service is available for students arriving in Australia for the first time. To be eligible for this service you must be:

  • a full degree international student
  • an exchange/study abroad student, or
  • a UQ-ICTE package-offer student (if you have been offered a UQ package combining a UQ degree program and an English language course).

You can only use this service once. If you are a commencing Higher Degree Research student, please email your Confirmation of Enrolment and date of birth to accommodation@uq.edu.au. This will allow us to set up the online booking system for you.

What information do I need to provide?

Provide the following information to arrange your airport pick-up:

  • Date of flight, flight time and flight number
  • Complete drop-off address, including unit and street numbers
  • Number of people accompanying you
  • Luggage and other relevant details.

A minimum of 3 business days is needed to process a booking. Australian business days are Monday to Friday, 8.30am to 4.30pm. Please note we do not provide airport reception services on 25 December.

Additional charges


Eligible students are allowed to bring one passenger free of charge.

Any additional passengers (and who are not eligible UQ students), are required to pay a fee.

Number of extra passengers

Charge amount
(including GST)

2 people accompanying student


3 to 5 people accompanying student


More than 6 to 10 people accompanying student


Drop off address

St Lucia campus

Students are taken free of charge to any address within 20km of Brisbane Airport. Students whose drop0off address is further than 20km from the airport will be charged a fee.

Gatton campus

No excess fees are charged for transportation within the surrounding areas of Gatton.

If an excess fee is applicable to your booking, you will receive an email from the UQ Airport Reception team to notify you of the details.

Please be aware the fee will need to be paid in cash directly to your driver.

Make a booking

Request an airport pickup

If you experience difficulties making your airport pick-up booking, please email your Confirmation of Enrolment and date of birth to accommodation@uq.edu.au