International student airport welcome and shuttle service
If you're an international student commencing at UQ, our welcome crew and airport shuttle can help to make sure you have a smooth arrival.
Find our welcome crew
Our welcome crew will be at the airport (International Terminal) from 6 - 27 July, 2025.
If you arrive at the airport between those days, contact the welcome crew if you have any questions.
Lookout for us and our signs at the airport!
Request an airport pickup
Complimentary airport pickups will be offered 24/7 for new UQ students arriving in Australia for the first time between 6 - 27 July 2025, at both International and Domestic Terminals.
You can request an airport pickup using our online form.
When you request a pickup, you'll be asked to provide your:
- full name
- student number
- flight details.
You should make your request at least 24 hours before your intended arrival date.
The Airport Pickup service for 2025 has now closed. We will update this page for Semester 1 2026 late January.
If you are an Under18s student requiring a pickup, please contact supervision@uq.edu.au
Please make sure to keep the 'Travelling Outside these Times' and "Getting to Gatton' information on the page.
Travelling outside these times
If you arrive in Brisbane outside the UQ shuttle operating days, you must make your own way to your accommodation. There are several different ways to travel from the airport, such as:
- Taxi
- Rideshare (Uber, Didi, Ola and Sheba)
- Airtrain
- Con-x-ion shuttle bus.
Check out the Brisbane Airport Transport Options webpage for more information. Other useful resources include the Brisbane Airport International Arrival Guide and the Translink website (for public transport).
Getting to Gatton
If you arrive in Brisbane outside of the UQ airport pick up service operating days we strongly recommend you make short-term accommodation arrangements in Brisbane, and plan your trip to Gatton during the day on Monday to Friday. Travel to Gatton via cab, rideshares (Uber, Didi etc) can cost AUD $300-400.
You can catch the free UQ Intercampus bus from the St Lucia campus – Chancellors Place, to the Gatton campus (runs four times per day Monday to Friday only). You must book a seat at least one (1) business day before your journey, using your UQ Student ID number as reference. Please refer to the current UQ Intercampus Bus Timetable when planning your journey (refer to the West Bound, St Lucia to Gatton service when travelling to Gatton).
Gatton Halls of Residence - Compulsory Halls Check-in Day will be updated soon. More information will be sent with an offer of accommodation.