Office 365 is a package of software applications offered by Microsoft. All UQ staff members and students can access Office 365 free-of-charge.

The version of Office 365 provided by UQ is for your personal computers, not UQ computers, and is distinct from Office 365 University and Office Home and Student.

Using Office 365

You can install Office on up to five personal devices. You can also access Office mobile applications on iPhone and Android devices.

Office is supported on:

  • PCs and Windows tablets running Windows 7 or higher
  • Macs with MacOSX 10.6 or higher
  • iPads running version 7.0 or higher.

Licence renewal

You will need to check in online every 30 days to validate your licence in order to keep using your free copy of Office 365.

OneNote and OneDrive

OneNote is available for students, but you will need to sign up for a free personal (non-UQ) Microsoft account. OneNote requires OneDrive, which is not available through Office 365 at UQ.

Staff have access to OneDrive and other file storage.

Lync and Skype

Lync and Skype are not available through Office 365 at UQ.

Installing Office 365

You will need an internet connection on the computer you want to install Office on.

  1. Log into your account at
    • Students: use your student email address and your Office365 password
    • Staff: enter your UQ account username in the 'Email' field – using the format – and enter your usual UQ account password.
  2. Click on ‘Install Office apps’ and then ‘Office 2016.’ A file will download. If you can’t find the ‘Office 2016’ button, try the instructions for ‘Another way to install Office 365’.
  3. Open the file you downloaded (you can access it either at the bottom of your browser or in your Downloads folder).
  4. Follow the on-screen instructions to install the Office suite.
  5. After you finish installing Office 365, follow the prompt to log into your account.

Students: you should always use your email address and password with Office 365. This is different to the username and password you use for myUQ, mySI-net and Blackboard. Find out more about your student accounts and passwords and when to use them.

Another way to install Office 365

If the ‘Office 2016’ is missing when the instructions tell you to find it, you can search for it.

  1. Click the Settings icon at the top of the page.
  2. Search for ‘software’.
  3. Click ‘Install software’.
  4. Click the ‘Install’ button and follow the on-screen instructions.
  5. After finishing installing Office 365, follow the prompt to log into your account.

You can also follow Microsoft’s instructions to:

Deactivating Office 365

You may need to deactivate Office 365 on one of your personal devices if you have reached the maximum installation limit (five devices). Office 365 will give you a warning that you have reached that limit.

If you need to install Office on another device, you will need to deactivate one of your existing five installations to make room.

  1. Click the Settings icon at the top of the page.
  2. Under ‘Your app settings’, select ‘Office 365’. You will be taken to a new page.
  3. In the menu, click ‘Install status’.
  4. Choose which computer or device you want to remove Office from and click ‘Deactivate’ underneath that computer name.
  5. Click yes to confirm the deactivation.

This doesn’t uninstall Office applications from your computer. When you launch an Office application on a deactivated program, you’ll be able to read and print existing documents, but not edit them.

If you want to completely remove Office from your computer, search for instructions for how to do that for your operating system.

Leaving UQ

When you leave UQ (including when you graduate), you must remove all Office 365 licences. You should transfer all files to your personal drive before you leave UQ.

Support for Office 365

ITS does not provide support for Office 365 on personal devices. You can use Microsoft Support to troubleshoot problems. Students can also contact AskUs in the UQ Library.

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