Guests have different options to access the internet when visiting a UQ campus.

Conference, event and public internet access

UQ Guest wifi

'UQ Guest' is a free wireless internet service for guests supporting or attending UQ activities, events and conferences.

For further information, including how to connect, visit the UQ Guest wifi page.

Eduroam wifi

If you're a student or staff member from another university or institution that uses Eduroam, you can also connect to Eduroam at UQ.

To connect, enter the same Eduroam login details as you normally use at your own institution.

If you have any problems connecting to Eduroam, contact IT support at your own institution for help.

Visitor access to additional UQ resources

If you are holding a teaching or learning event where external attendees need access to UQ resources, ITS can provide dedicated visitor accounts.

A visitor account gives you:

  • access to UQ wifi on UQ campuses
  • access to network ports around the University where you can plug in your laptop.
  • appropriate access to UQ resources where required, e.g. logging into a UQ computer.

All visitors using UQ internet must comply with UQ's Information Communication Technology Policy and the Acceptable Use of UQ ICT Resources Guideline.

Apply for a visitor account

To apply for a visitor account:

  1. Have your Head of Department or equivalent submit an IT request and include:
    • the organisational unit name
    • the dates you’ll need the visitor account
    • a contact phone number
    • the number of accounts required (you can request multiple visitor accounts)
  2. Once this is approved, activate your account using the ‘vz’ username and registration PIN provided.

Once you activate your account it will be active for 3 months. After that, you'll need to apply for a new visitor account.

Ensure the person activating the account is the visitor (account holder).

Any visitors under 18 will need to complete the Under 18 Internet Access permission application.

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