UQ Digital Workspace

UQ Digital Workspace (UQDW) is a virtual desktop environment that gives eligible UQ students and staff access to selected software applications without needing to install the software on their own device.

Access to UQ Digital Workspace is granted by course code at the start of each semester. Students enrolled in an eligible course can use UQ Digital Workspace to access selected software applications required for that course.

To check if you have access to UQ Digital Workspace, visit the UQ Digital Workspace portal and log in with your UQ username and password. Any virtual desktops or software applications available to you will be listed under the Apps section. To use a virtual desktop or software application, follow the instructions for your device's operating system within the How to use UQ Digital Workspace section of this guide.

See which software applications are available to each virtual desktop. Please note that you may still need to be granted access to specific software applications even if you already have access to the required virtual desktop.

If you cannot see the virtual desktop or software application you need, you can submit a request to access existing software, or request that software be added to UQ Digital Workspace:

UQ Digital Workspace request form for students (student login required)
UQ Digital Workspace request form for staff (staff login required)

UQ Digital Workspace does not provide remote access to your physical work computer. Staff who need to connect to their UQ computer should visit get remote access to my work computer for further information.

Follow the instructions below for your device's operating system, or use the web browser option if you cannot install the Omnissa Horizon Client on your device.

These instructions are for eligible UQ students and academic staff who need to access software through UQ Digital Workspace. If you cannot see the software you need after logging in, you may not have access to that software.

If you are unable to follow these instructions, please submit an IT request for assistance.

Save your work before you log off!
UQ Digital Workspace is a temporary virtual environment. Files created during your session are deleted when you log off. Save your work to your network drive, cloud storage, or your device's local storage using the Omnissa Horizon Client's drive sharing feature.

Windows

These instructions are for Windows 11 and the final version of Windows 10 (22H2). To check if your Windows device is compatible, see the system requirements.

Step 1: Install Omnissa Horizon Client

For UQ-managed devices:

If you're using a UQ-managed computer, you can use the Company Portal to self-install the Omnissa Horizon Client.

For personal Windows devices:

Go to the UQ Digital Workspace portal.
Log in with your UQ username and password. You will be required to complete multi-factor authentication (MFA).
Select Support at the top of the page.
Select Horizon Client Download.
Under Omnissa Horizon Client for Windows, select Go to Downloads.
Select Download Now.
Open the file when it has finished downloading.
Select Agree & Install.
When the installation is complete, select Finish.
If prompted, save any open work on your computer, then select Restart Now.

Step 2: Access a virtual desktop or application

Go to the UQ Digital Workspace portal.
Log in with your UQ username and password.
Select Apps at the top of the page.
Select All Apps.
Select the virtual desktop or application you want to open.
Select Open Omnissa Horizon Client. The client will open the selected virtual desktop or application in full screen.
When prompted, select Allow to share your device's C:\Users\<your_username> folder, which will mount the folder as a storage location in the virtual desktop environment.
If you don't want to share your device's storage, select Deny.
If prompted, enter your UQ password again, then select Sign In.

macOS

These instructions are macOS versions Tahoe (26), Sequoia (15), and Sonoma (14). To check if your macOS device is compatible, see the system requirements.

Step 1: Install Omnissa Horizon Client

For UQ-managed devices:

If you're using a UQ-managed computer, you can use the Self Service application to self-install the Omnissa Horizon Client.

For personal macOS devices:

Go to the UQ Digital Workspace portal.
Log in with your UQ username and password. You will be required to complete multi-factor authentication (MFA).
Select Support at the top of the page.
Select Horizon Client Download.
Under Omnissa Horizon Client for macOS, select Go to Downloads.
Select Download Now.
Open the file when it has finished downloading.
Select Agree.
Drag the Omnissa Horizon application icon into the Applications folder to install the application.

Step 2: Access a virtual desktop or application

Go to the UQ Digital Workspace portal.
Log in with your UQ username and password.
Select Apps at the top of the page.
Select All Apps.
Select the virtual desktop or application you want to open.
Select Open to launch the Omnissa Horizon Client.
If prompted, enter your UQ password again, then select Sign In.

Web browser

If you cannot install the Omnissa Horizon Client on your device, you can access UQ Digital Workspace via a web browser.

Browser access has some limitations:

Google Chrome, Firefox and Edge are the only supported browsers.
USB devices are not supported.
Personal drive mapping to local storage is not available.
Your session will time out after one hour.

To access UQ Digital Workspace through your web browser:

Go to the UQ Digital Workspace portal.
Log in with your UQ username and password. You will be required to complete multi-factor authentication (MFA).
Select Apps at the top of the screen.
Under All Apps, select the three dots next to the virtual desktop or application, then select Launch from Browser.

To set your browser as the default method for opening virtual desktops and applications:

In the UQ Digital Workspace portal, select your profile icon at the top right of the screen.
Select Account.
Under Horizon Remote Apps, select Browser.

Android

To check if your Android device is compatible, see the system requirements.

Step 1: Install the Omnissa Horizon Client app

Download and install the Omnissa Horizon Client app from Google Play.

Step 2: Access a virtual desktop or application

Go to the UQ Digital Workspace portal.
Log in with your UQ username and password. You will be required to complete complete multi-factor authentication (MFA).
Open the menu at the top left of the screen, then select Apps.
Under All Apps, tap the virtual desktop or application you want to open, then tap Launch.
Tap Open to launch the Omnissa Horizon Client.

iOS

To check if your iOS device is compatible, see the system requirements.

Step 1: Install the Omnissa Horizon Client app

Download and install the Omnissa Horizon Client app from the App Store.

Step 2: Access a virtual desktop or application

Go to the UQ Digital Workspace portal.
Log in with your UQ username and password. You will be required to complete multi-factor authentication (MFA).
Open the menu at the top left of the screen, then select Apps.
Under All Apps, tap the virtual desktop or application you want to open, then tap Launch.
Tap Open to launch the Omnissa Horizon Client.

UQ Digital Workspace

Windows

Step 1: Install Omnissa Horizon Client

Step 2: Access a virtual desktop or application

macOS

Step 1: Install Omnissa Horizon Client

Step 2: Access a virtual desktop or application

Web browser

Android

Step 1: Install the Omnissa Horizon Client app

Step 2: Access a virtual desktop or application

iOS

Step 1: Install the Omnissa Horizon Client app

Step 2: Access a virtual desktop or application

General use

Manage and store data

Software

Computer lab and Bring Your Own Device (BYOD)

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