Accessing your student email
Every UQ student is provided with an email address. Accounts are supplied and managed by Information Technology Services (ITS).
Your student email account is provided by Microsoft 365, a cloud-based platform that you can log in to through UQ Authenticate. It is important to check your student email regularly – this is how UQ communicates with you.
Activating your email
Go to Starting at UQ to find out how to activate your student email account.
Checking your email
Once your account is activated, there are two ways you can check your UQ email:
- through the my.UQ dashboard (recommended)
- on the Microsoft 365 website.
Checking email on your phone
To set up your inbox on a mobile app, follow Microsoft's set up instructions for:
Resetting your UQ account password
You can reset your UQ password online if you have forgotten it.