3. How to submit an appeal

When you begin to write your appeal, please consult:

These sections clearly explain what information you need to include in your appeal.

Your appeal should consist of:

  • a letter written by you (including your full name, student number, your signature and the date), and
  • any supporting evidence (e.g. copies of a medical certificate, letters, emails, a statutory declaration, etc.)

Address your letter to the:

  • Secretary, Student Academic Administrative Appeals Committee.

In your letter you should:

  • explain why you think relevant rules or policies have been unfairly applied in your case, and
  • give reasons why you think a decision should be reviewed.

We encourage you to submit new information or provide additional evidence to support your case.

Please do not simply explain what happened or how particular events unfolded. You must make every effort to back up your claims and your complaint with evidence.

Relevant evidence might include:

  • a medical certificate (if you were sick)
  • an email or correspondence
  • a letter from a counsellor or psychologist
  • a police report, or
  • a statement from a relevant authority.

Time limits for appeals

Timeframes for appealing are outlined in the Academic Administrative Appeals by Students Policy.

Please ensure your appeal is submitted within the appropriate time limits.

Late appeals

If you want to submit a late appeal, you will need to explain in your letter why you were prevented from submitting an appeal on time.

It is at the discretion of the Secretary, Student Academic Administrative Appeals Committee (SAAAC) to accept a late appeal and only when the Secretary is convinced the delay is reasonable.

Submitting your appeal

Once you've written your letter and have gathered the required evidence, use the button below to submit an appeal through a secure form:

Submit an appeal

Appeals are directed to a secure external website to protect your privacy.


Go

Your appeal will be processed according to the timeline outlined in the Academic Administrative Appeals by Students Policy.

We welcome genuine complaints made in good faith and we are committed to providing an effective and transparent complaints management system.

We do not welcome complaints that are trivial, baseless, vexatious, or malicious.

Deliberate misuse of the complaints process is considered student misconduct and will be investigated according to the Student Integrity and Misconduct Policy.