Course level

Undergraduate

Faculty

Business, Economics & Law

School

Business School

Units

2

Duration

One Semester

Attendance mode

In Person

Class hours

Lecture 2 Hours/ Week
Tutorial 1 Hour/ Week

Prerequisite

MKTG2501

Course enquiries

Dr U. Bougoure

Current course offerings

Course offerings Location Mode Course Profile
Semester 2, 2024 (22/07/2024 - 18/11/2024) St Lucia In Person Profile unavailable

Please Note: Course profiles marked as not available may still be in development.

Course description

Service and relationship marketing management explores the unique challenges and opportunities in service-dominant economies and the successful management of business relationships to enhance value creation with customers. In this course students will learn how to apply service and relationship marketing theory and frameworks to solve service related problems and evaluate current business practices.

Archived offerings

Course offerings Location Mode Course Profile
Semester 2, 2023 (24/07/2023 - 18/11/2023) St Lucia In Person Course Profile
Semester 2, 2023 (24/07/2023 - 18/11/2023) External External Course Profile
Semester 2, 2022 (25/07/2022 - 19/11/2022) St Lucia Internal Course Profile
Semester 2, 2022 (25/07/2022 - 19/11/2022) External External Course Profile
Semester 2, 2021 (26/07/2021 - 20/11/2021) St Lucia Internal Course Profile
Semester 2, 2021 (26/07/2021 - 20/11/2021) External External Course Profile
Semester 2, 2020 (03/08/2020 - 21/11/2020) External External Course Profile