This course is not currently offered, please contact the school or faculty of your program.

Course description

This course is designed to introduce students to the diverse range of management issues and processes related to the operation of leisure venues and attractions. Over the course of the semester, student will develop an appreciation of a range of basic designs, models and processes that are used to by management of these operations to ensure high levels of efficiency and effectiveness whilst still maintaining the highest service standards. Such standards are paramount for meeting the needs of an increasingly discerning public. By necessity therefore, the course will also introduce students to the methods for evaluating public and private sector leisure operations with a view to assessing the extent to which operations are achieving their goals.