This course is not currently offered, please contact the school or faculty of your program.

Course description

This course provides clinical team leaders and health service delivery unit managers with the tools necessary to facilitate team processes, understand team dynamics, and create and maintain an environment that supports and nurtures high performing teams within the modern healthcare environment. The second half of the course addresses basic human resource management skills required of team managers, including staff management, recruitment and retention, and the legal and regulatory frameworks which impact frontline staff management in the healthcare sector.