Data and Analytics for Service (BLSI7009)
Course level
Postgraduate Coursework
Faculty
School
Business School
Units
2
Duration
One Semester
Class hours
General contact hours 39 Hours/ Semester
Companion
BLSI7004 or 7005
Restricted
Restricted to students in the MLSI and MLI programs
Course enquiries
Prof D. Solnet
This course is not currently offered, please contact the school.
Course description
This course considers how we analyse data to improve, manage and innovate customer experience. We evaluate how data can enable leaders to ask the right questions and we consider how to present complex results from internally and externally driven data. This course reflects on how we capture, manage and analyse data from technical and ethical perspectives as we identify how to maximise data driven opportunities in our organisation.
Archived offerings
Course offerings | Location | Mode | Course Profile |
Semester 1, 2023 (20/02/2023 - 17/06/2023) | External | In Person | Course Profile |
Semester 2, 2022 (27/06/2022 - 20/08/2022) | External | Web Based | Course Profile |
Semester 1, 2021 (01/02/2021 - 27/03/2021) | External | Web Based | Course Profile |
Semester 2, 2021 (25/10/2021 - 20/11/2021) | External | Web Based | Course Profile |
Semester 2, 2020 (29/06/2020 - 22/08/2020) | External | Web Based | Course Profile |