It is essential that you understand your rights and responsibilities as a tenant – including lease agreements, rental bonds, property inspections, and obligations regarding repairs and maintenance to the property.

Residential Tenancies Authority

The Residential Tenancies Authority (RTA) is the statutory authority that oversees renting in Queensland. The RTA provides comprehensive information and advice about renting, including:

  • Tenancy information and support
  • Bond management
  • Dispute resolution
  • Policy and education service.

To protect your rights as a tenant, we encourage you to familiarise yourself with the lease agreement, information about rental bonds and property inspections, and your obligations for requesting repairs and maintenance.

Dispute resolution

The RTA offers free, confidential advice to help tenants and lessors quickly resolve problems without the need for legal action.

Most meetings are handled over the phone. These meetings provide an opportunity for all relevant people to discuss issues with the support of an independent adviser.

Learn about applying for dispute resolution

Protect yourself from scams

If you are looking to rent a property, it is important that you watch out for scams. Never transfer money without inspecting a property in person, or without meeting the provider and any housemates.

The Australian Government provides up-to-date information about protecting yourself from scams.

Read more on the Scam Watch website

Legal advice

UQ Union provides free legal advice to UQ students. You can make an appointment to speak to a qualified solicitor regarding any legal issues you may be facing in relation to your residential tenancy agreement.

Visit the Union legal service